Meet Barbara, a homeowner with a passion for quality and style. After 32 years in her cherished home, Barbara and her husband decided it was time to replace their old patio door. Frustrated by its declining functionality and eager for a change, they turned to Infinity from Marvin, drawn by their positive experience with the company.
“We chose Infinity first and foremost because we've made a past purchase from them. So, we had a great experience with our first purchase,” said Barbara.
Barbara's journey began with a visit to the Infinity showroom, located near her home just outside Cleveland, Ohio. There, she found not only beautiful patio doors but also a team of window and door experts ready to help. Jonathan, their Infinity associate, impressed Barbara with his professionalism and patience.
“All of our questions were just really, really answered even though I asked them 50 times over and over and over, “said Barbara. “Jonathan was right there.”
In contrast to other patio door brands, Infinity provided the personalized service Barbara was looking for.
“The other competitor we went to, they couldn't give us an appointment here locally,” said Barbara. “It's like you had to, you know, give your name and number and a 1-800 number was going to call you. It just seemed to be a little bit more time consuming. And when you want to do home improvement, you want to do it on your schedule.”
Barbara was struck by the superior performance and craftsmanship of Infinity's Ultrex® fiberglass patio doors. The smooth operation, coupled with its elegant design and customizable hardware options, impressed her.
“And then the hardware, I mean, they have multiple choices on hardware. And the one we picked out we love,” said Barbara. “Not only does it work well, but you could just sit there and just, like, stare at it and go ‘wow’. I really love looking at this. What a great purchase we made!”
A standout feature for Barbara was Infinity's EverWood® finish, a remarkable alternative to traditional wood that offers both beauty and durability. EverWood offers the durability of fiberglass and the beauty of wood, but without all the maintenance.
"The EverWood's like really, really nice. We love it because you want wood, you want something easy to maintain that's not going to rot,” said Barbara.
For her, choosing Infinity was not only about beautiful, but also durable patio doors that work like they should. It was also about trusting a family-owned and -run company that stands behind its products.
From initial consultation to final inspection, Barbara describes her experience with Infinity as nothing short of exceptional. For her, it's more than just a door; it's a symbol of quality, style, and the assurance of a company committed to customer satisfaction.
"They're a number one in our book, and we're happy,” said Barbara.
Schedule your free, no-obligation consultation with an Infinity from Marvin expert in your area today.
